Frequently Asked Questions

Our turnaround time for all orders is 1-2 weeks, including production and shipping

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Please send an email including your order number and reason for the exchange to: orders@k2sportswear.com

We accept various payment methods including credit/debit cards, PayPal, direct bank transfer, Shopify Pay, Apple Pay, and Google Pay for your convenience.

Absolutely! We take pride in offering 100% customization, covering everything from design to fabric selection.

Please contact us at orders@k2sportswear.com and we will get you in touch with one of our designers to create the items for your team store

Occasionally K2 SportsWear does sponsor teams, they are selected on a case by case basis. Send requests to orders@k2sportswear.com

Our online stores are available 24/7, with no cut-off dates, allowing you to place orders anytime. There are no minimum order requirements, and you can order whatever you need whenever you need it. Our team store ensures that sizes, styles, and colors are always available as everything is made to order in our facility located in New Jersey.

We would be delighted to assist you in transforming your ideas into designs and mockups. Please feel free to reach out to us at orders@k2sportswear.com, and it would be our pleasure to connect you with one of our experienced designers

One to two business days.

Unlimited!

Once your order is sent to production, modifications cannot be made. However, if you require additional items, please contact us, and we'll make every effort to accommodate your request. Please note that while we will do our best to add the items to your order, we cannot guarantee their inclusion.

Unfortunately custom items are not returnable.