Payment Policy
Payment Policy
At K2 Sportswear, we offer a variety of secure and convenient payment options to ensure a smooth purchasing experience.
1. Accepted Payment Methods
We accept the following payment methods for orders placed worldwide:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Bank Transfers: Available for bulk and corporate orders (details provided upon request)
- Western Union & MoneyGram: Available for select transactions upon request
2. Payment Processing
- All payments must be made in full at the time of purchase unless otherwise agreed upon.
- Once payment is received and confirmed, your order will be processed for production.
- For bank transfers and other manual payment methods, please notify us by email with the transaction details to avoid delays.
3. Currency & Exchange Rates
- Payments are processed in USD by default. However, we accept payments in other currencies based on current exchange rates.
- Any currency conversion fees or bank charges are the responsibility of the customer.
4. Secure Transactions
- We use industry-standard encryption and security measures to protect your payment details.
- K2 Sportswear does not store or share your payment information. All transactions are processed through secure third-party payment gateways.
5. Payment Confirmation
- Once your payment is successfully processed, you will receive an email confirmation with your order details and payment receipt.
- If you do not receive a confirmation within 24 hours, please contact our support team.
6. Refund & Chargeback Policy
- Custom-made and personalized orders are non-refundable unless there is a manufacturing defect or an error on our part.
- Unauthorized chargebacks or disputes without prior communication may result in account restrictions.
7. Contact Us
For any payment-related inquiries, please contact us:
K2 Sportswear
Email: orders@k2sportswear.com
We are committed to providing a secure and seamless payment experience for our customers worldwide.
