Shipping Policy

Shipping Policy

At K2 Sportswear, we are dedicated to delivering your orders efficiently and securely, no matter where you are in the world. Our shipping process is designed to ensure that your custom sportswear reaches you on time and in perfect condition.

1. Order Processing Time

All orders are processed within 3-5 business days for customized products. This processing period allows us to confirm your order details, finalize designs, and prepare for production.

  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email once processing begins.

2. Production Time

Once your order is processed and approved, production typically takes:

  • 3-5 business days for standard orders
  • 1-2 weeks for bulk or highly customized orders

Please note that production time may vary depending on the complexity of the order and current demand.

3. Shipping Methods and Delivery Time

We offer multiple shipping options to accommodate your needs:

  • Free Shipping: 8-10 business days
  • Standard Shipping: 6-7 business days
  • Express Shipping (DHL / FedEx / UPS): 3-4 business days

Important: Selecting express shipping only speeds up the delivery time; it does not reduce production time.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking details. This allows you to monitor your shipment in real-time until it arrives at your doorstep.

5. International Shipping

We proudly ship worldwide from Sialkot, Pakistan. Please note:

  • International shipping times may vary due to customs processing and local postal services.
  • Customers are responsible for any customs duties, taxes, or additional fees applied by their country’s regulations.

6. Delays and Unforeseen Circumstances

While we aim to meet all delivery deadlines, there may be delays due to external factors such as weather conditions, customs procedures, or carrier issues. K2 Sportswear is not liable for delays caused by shipping carriers or unforeseen events.

7. Shipping Address Accuracy

Please ensure all shipping details are accurate when placing your order. K2 Sportswear is not responsible for delayed or lost shipments due to incorrect shipping information provided by the customer.

8. Lost or Damaged Items

If your package is lost or arrives damaged, please contact us immediately at orders@k2sportswear.com. We will investigate the issue and work with you to resolve it promptly.

9. Contact Us

For any questions or concerns about our shipping process, feel free to reach out:
K2 Sportswear
Email: orders@k2sportswear.com

We appreciate your trust in K2 Sportswear and are committed to ensuring a smooth and reliable shipping experience for every order.